Official Document – LGPD

611bet Privacy Policy – LGPD Data Protection

The 611bet takes the protection of your personal data seriously. This Privacy Policy clearly explains what information we collect, how we use it, who we share it with, and what your rights are as a data subject — all in compliance with Brazil's General Data Protection Law (LGPD – Law No. 13.709/2018).

Last updated: January 2026 Brazilian Portuguese Version
Data Collection
We collect only what is necessary to create your account, process payments, and comply with Brazilian legal obligations.
Secure Storage
Data encrypted with 256-bit SSL on servers with restricted access and continuous monitoring against unauthorized access.
Purpose-Driven Data Use
Every piece of data collected has a specific purpose. We do not use your information for anything beyond what is stated in this policy.
Your Rights, Guaranteed
You can access, correct, port, or request the deletion of your data at any time through 611bet support.
LGPD
Full compliance with Brazilian law
256
256-bit SSL on all connections
0
Data sold to third parties
24/7
Support for data requests

How 611bet Protects Your Privacy

Six concrete commitments that ensure your data is handled responsibly

End-to-End Encryption

All communication between your device and 611bet's servers is protected by 256-bit SSL encryption — the same standard used by Brazil's major banks, including Itaú, Bradesco, and Banco do Brasil.

LGPD Compliance

611bet complies with the General Data Protection Law (Lei nº 13.709/2018). You have legally guaranteed rights over your data, and 611bet respects every one of them without exception.

No Data Sold

611bet never sells, rents, or transfers your personal information for third-party commercial purposes. Your data is used exclusively to operate the platform and fulfill legal obligations.

Control in Your Hands

You decide what happens with your data. At any time, you can access, correct, export, or request deletion of your information directly through 611bet support.

Collection with a Defined Purpose

Every piece of data we collect has a clear purpose. We do not gather unnecessary information or use data for purposes not described in this policy. Transparency is non-negotiable.

Consent-Based Communications

611bet only sends promotional emails, bonus notifications, or marketing communications if you provide explicit consent. You can opt out at any time.

611bet Full Privacy Policy

This Privacy Policy describes how the 611bet collects, stores, uses, and protects the personal data of 611bet.best platform users. By creating an account, making a deposit, or using any service of the 611bet, you acknowledge that you have read and understood this policy. If you have any questions, please contact our support team before proceeding.

1 Who We Are – Data Controller

The 611bet (operated by 611bet Ltd.) is the controller of personal data collected and processed through the 611bet.best platform. As controller, we are responsible for defining the purposes and means of data processing, ensuring compliance with the LGPD, and responding to data subject requests.

For the purposes of this policy, "personal data" means any information that identifies or makes identifiable a natural person, as defined by Law No. 13,709/2018 (LGPD). The processing of personal data by the 611bet is subject to Brazilian law, and any dispute relating to this policy will be governed by the laws of Brazil.

Controller Contact: To exercise your rights or ask questions about this policy, contact us by email at contato@611bet.best with the subject line "Data Privacy – [your name]".

2 What Data We Collect

The 611bet collects only the data necessary to operate the platform securely and meet applicable legal obligations. The categories of data collected include:

Identification Data

Full name, CPF, date of birth, national ID (RG) or driver's license (CNH), selfie with document for KYC verification.

Contact & Address Data

Email, mobile phone number, full residential address with ZIP code, and proof of residence.

Financial Data

Pix key, credit/debit card details (tokenized), deposit and withdrawal history on the platform.

Platform Usage Data

Betting history, games accessed, session duration, game preferences, and support interactions.

Technical Data

IP address, device type, operating system, browser used, session cookies, and device identifiers.

Communication Data

Records of support interactions via live chat, email, or WhatsApp, including the date, time, and content of each exchange.

2.1 Data We Do Not Collect

The 611bet does not collect unnecessary sensitive data, such as biometric data (except when required for KYC by legal obligation), racial or ethnic origin, political opinions, religious beliefs, or health data. We do not collect data from users under 18 – if we identify that a minor has created an account, it will be closed immediately and the data will be deleted.

3 Purposes of Data Processing

Each piece of data collected by the 611bet has a specific, declared purpose. We do not use your information for any purpose beyond those listed below:

  • Create and manage your account: verify identity, authenticate logins, and keep your registration up to date;
  • Process financial transactions: deposits via Pix, credit/debit card, PicPay, Mercado Pago, or TED, and withdrawals to your bank account;
  • Prevent fraud and money laundering: monitor suspicious activity in accordance with Brazilian anti-money laundering regulations (Law No. 9,613/1998);
  • Comply with legal obligations: respond to requests from competent Brazilian authorities when required by law;
  • Provide customer support: address inquiries, handle complaints, and continuously improve customer support;
  • Personalize your experience: suggest games and bets based on your history, always with the option to opt out;
  • Marketing communications: send promotions, news, and exclusive bonuses – only with your prior consent;
  • Improve the platform: analyze usage data in aggregated and anonymized form to improve platform features.

4 Legal Basis for Processing (LGPD)

The 611bet processes your personal data based on the legal grounds set out under the LGPD:

  • Contract performance (Art. 7, V): processing required to deliver the platform's services, including bet processing and payments;
  • Legal obligation (Art. 7, II): data required by Brazilian financial regulations, fraud prevention, and KYC/AML;
  • Legitimate interest (Art. 7, IX): platform security, fraud prevention, and service improvement, provided it does not harm the data subject's rights;
  • Consent (Art. 7, I): marketing communications and advanced personalization, always with the option to withdraw consent at any time.

You can withdraw consent for marketing communications at any time by clicking "Unsubscribe" in any email you receive, or by contacting support. Withdrawing consent does not affect any processing that took place prior to that withdrawal.

5 Data Sharing with Third Parties

The 611bet does not sell, rent, or share your personal data with third parties for commercial purposes. Data sharing occurs only in the situations below, all with a clear legal basis:

5.1 Service Providers

The 611bet relies on technology partners to operate the platform. These partners have restricted access to only the data needed for their specific functions and are contractually required to maintain confidentiality and comply with the LGPD. Partner types include:

  • Payment processors (Pix, credit/debit cards, PicPay, Mercado Pago, TED);
  • Casino game providers – slots, crash games, live roulette, and poker;
  • KYC and identity verification service providers;
  • Data analytics and fraud prevention services;
  • Cloud computing infrastructure and server hosting.

5.2 Competent Authorities

The 611bet may share data with Brazilian governmental, regulatory, or judicial authorities when required by law, court order, or formal request. In such cases, we share only the minimum information necessary to fulfill the request.

5.3 What We Never Do

  • We never sell your data to marketing or advertising companies;
  • We never share your betting history with employers, insurers, or any party not covered by this policy;
  • We never transfer data to countries without an adequate level of protection without the necessary safeguards in place.

6 Data Retention

The 611bet retains your personal data for as long as necessary to fulfill the purposes described in this policy, in accordance with the following criteria:

  • Registration data and financial transactions: retained for a minimum of 5 years after account closure, as required by Brazilian anti-money laundering legislation;
  • Betting data and game history: retained for 3 years for audit and dispute resolution purposes;
  • Support communication data: retained for 2 years for quality and training purposes;
  • Cookies and technical session data: retained for the duration of the active session or as configured in your cookie preferences;
  • Marketing data: retained for as long as consent remains active or until you request deletion.

After the applicable retention period, data is securely deleted or anonymized for statistical use, with no possibility of re-identification.

7 Cookies & Tracking Technologies

The 611bet uses cookies and similar technologies to ensure the platform works correctly, improve the user experience, and collect aggregated usage data. The types of cookies used include:

  • Essential cookies: required for authentication, session management, and basic platform functionality. These cannot be disabled;
  • Performance cookies: collect data on how users interact with the platform to identify areas for improvement. Data is processed in aggregated and anonymized form;
  • Functional cookies: store preferences such as language, betting settings, and interface customization;
  • Marketing cookies: used to display relevant communications within the platform, subject to consent.

You can manage your cookie preferences in your browser settings. Disabling non-essential cookies may affect certain platform features, but will not prevent basic use of the 611bet.

When you first access 611bet, you will see a cookie notice with the option to accept, decline, or customize categories. Essential cookies are always active for technical reasons.

8 Data Security

The 611bet applies robust technical and organizational measures to protect your personal data against unauthorized access, loss, destruction, or improper disclosure. The main security measures include:

  • 256-bit SSL encryption on all communications between your device and our servers;
  • Credit and debit card details are tokenized – we never store the full card number;
  • Two-factor authentication (2FA) available to all users as an additional layer of protection;
  • Strict access controls: employees can only access the data strictly necessary for their role;
  • Continuous monitoring for suspicious activity and unauthorized access attempts;
  • Regular security audits conducted by our internal team and specialized external partners;
  • Incident response plan documented and tested on a regular basis.

In the event of a security incident that may compromise users' personal data, the 611bet will notify the Brazilian Data Protection Authority (ANPD) and affected data subjects within the timeframes set by the LGPD, without undue delay.

9 Your Rights as a Data Subject (LGPD)

The LGPD grants you, as a data subject, a set of rights that 611bet fully respects. Here is what you can request at any time:

Right What it means How to exercise
Access Obtain confirmation of which of your personal data is being processed by 611bet Email or live chat
Correction Request the update or correction of incomplete, inaccurate, or outdated data Account dashboard or support
Anonymization or Deletion Request deletion of data that is unnecessary or processed in violation of the LGPD Support email
Portability Receive your data in a structured format for transfer to another controller Formal request by email
Withdrawal of Consent Withdraw consent previously given for data processing based on that legal ground Account settings or email
Objection Object to processing carried out on the basis of legitimate interest that harms your rights Support email
Sharing Information Find out which third parties 611bet has shared your data with Email or live chat

To exercise any of the rights listed above, please contact 611bet by email at contato@611bet.best with the subject line "LGPD Rights – [your name and CPF]". Response time is up to 15 business days. We may request identity verification before processing your request to ensure that only the data subject can access the information.

If you believe your rights have not been properly upheld, you may file a complaint with the Autoridade Nacional de Proteção de Dados (ANPD), the Brazilian federal body responsible for enforcing the LGPD.

10 Minors

The 611bet does not collect or process personal data from individuals under 18. Account registration is restricted to users with a CPF who have declared they are 18 or older. We use age verification controls during the registration process and throughout the KYC process.

If we become aware that data from a minor was inadvertently collected, we will delete that information immediately and close the associated account. If you suspect that a minor has used your account or created an account at the 611bet, please contact support immediately at contato@611bet.best.

Important: Allowing anyone under 18 to access betting platforms is illegal in Brazil. 611bet takes this commitment seriously and immediately closes any account identified as belonging to a minor.

11 International Data Transfers

In some cases, to operate the platform with quality and security, 611bet may transfer data to service providers located outside Brazil. When this occurs, we ensure that all transfers comply with LGPD requirements:

  • Transfers only to countries with an adequate level of protection recognized by the ANPD, or
  • Based on standard contractual clauses that ensure a level of protection equivalent to that provided by the LGPD, or
  • With the data subject's specific consent, where applicable.

Financial data related to transactions via Pix, credit card, PicPay, Mercado Pago, and TED are processed by intermediaries authorized by the Banco Central do Brasil and subject to Brazilian financial regulations.

12 Changes to This Privacy Policy

The 611bet may update this Privacy Policy periodically to reflect changes in legislation, data processing practices, or platform operations. The date of the most recent update is always shown at the top of this document.

When changes are significant and may affect your rights, the 611bet will notify you by registered email at least 7 days before the new version takes effect. For minor, informational updates, publishing the revised document on the platform is sufficient.

Continued use of the platform after an updated version of this policy is published constitutes acceptance of the changes. We recommend reviewing this page periodically to stay informed about how the 611bet protects your information.

13 Data Protection Officer (DPO)

In accordance with Art. 41 of the LGPD, the 611bet has appointed a Data Protection Officer (DPO) responsible for serving as the communication channel between the company, data subjects, and the Brazilian Data Protection Authority (ANPD).

The DPO of 611bet is responsible for:

  • Receive and respond to data subjects' requests regarding their rights under the LGPD;
  • Train internal staff on data protection best practices;
  • Ensure ongoing compliance with the LGPD and other applicable regulations;
  • Act as the point of contact with the ANPD in the event of an investigation or incident notification.

To contact the DPO of the 611bet, send an email to contato@611bet.best with the subject "DPO – Data Protection". Response time is up to 15 business days.

14 Contact

For any questions, requests, or complaints related to this Privacy Policy or the processing of your data by the 611bet, please reach out through the channels below:

  • Email: contato@611bet.best (subject: "Data Privacy – [your name]")
  • Live chat: available directly on the 611bet.best platform, 24 hours a day, 7 days a week
  • WhatsApp: number available after logging in to the platform

All support is provided in Brazilian Portuguese. For LGPD rights requests, the response time is up to 15 business days. For urgent complaints related to security incidents, we prioritize the fastest response possible.

If you are not satisfied with our response, you have the right to file a complaint directly with the National Data Protection Authority (ANPD), the federal body responsible for enforcing the LGPD in Brazil.

Your 7 LGPD Rights at 611bet

The law guarantees full control over your data – learn how to exercise each right

🔍
Right of Access

Request a copy of all personal data 611bet holds about you. We respond within 15 business days.

✏️
Right to Correction

Incorrect or outdated information? Request a correction through your account dashboard or by contacting 611bet support.

🗑️
Right to Deletion

Request the deletion of data that is unnecessary or processed improperly, subject to legally required retention periods.

📦
Right to Data Portability

Receive your data in a structured format for transfer to another data controller, in accordance with ANPD regulations.

🚫
Right to Object

Object to data processing carried out on the basis of legitimate interest if you can demonstrate that it harms your rights.

🔕
Withdrawal of Consent

Withdraw consent for marketing and personalization at any time, with no penalty to your account.

📋
Right to Information

Find out who 611bet has shared your data with, why, and on what legal basis.

⚖️
Complaint to the ANPD

If 611bet fails to adequately resolve your request, you may file a complaint with the National Data Protection Authority.

🔒

Your Data Protected, Your Fun Guaranteed

611bet combines bank-level security with the best betting experience in Brazil. Sign up and deposit from R$ 20.00 via Pix to get started.

Frequently Asked Questions about Privacy at 611bet

Common questions about how your data is handled on the platform

No. 611bet never sells, rents, or shares your personal data with third parties for commercial purposes. Your information is used exclusively to operate the platform, process your financial transactions via Pix or other Brazilian payment methods, ensure security against fraud, and meet legal obligations. The only third parties with access to data are service providers contracted by 611bet — such as payment processors and game suppliers — who have restricted access and are contractually required to maintain confidentiality.

You can request the deletion of your data by contacting 611bet support at contato@611bet.best with the subject line "Data Deletion – LGPD – [your name and CPF]". We respond within 15 business days. Please note that some data must be retained for minimum periods defined by law – for example, financial transaction data must be kept for at least 5 years under Brazilian anti-money laundering legislation. In such cases, we will inform you exactly which data we need to retain and for how long.

No, your betting history is confidential. 611bet does not share it with employers, insurers, family members, or any unauthorized third party. The only situation in which betting data may be disclosed is pursuant to a court order or a formal request from a competent Brazilian authority, in which case we are legally required to cooperate. Internally, access to betting history is restricted to employees who need it for their specific role, such as the support and security teams.

Yes. 611bet operates in full compliance with Brazil's General Data Protection Law (Law No. 13.709/2018). This includes: appointing a Data Protection Officer (DPO), mapping all data processing operations, implementing technical and organizational security measures, honoring data subjects' rights under the law, notifying the ANPD of security incidents within the legally required timeframes, and periodically reviewing privacy practices. If you have any questions about our compliance, you can contact our DPO directly.

You can opt out of 611bet marketing emails in three ways: by clicking the "Unsubscribe" link at the bottom of any promotional email; by adjusting your communication preferences in your account dashboard; or by contacting support via live chat or at contato@611bet.best. Opt-outs are processed within 48 hours. Even after unsubscribing, you may still receive important transactional emails related to your account — such as deposit confirmations, withdrawal notifications, or security alerts — as these are necessary for account operation and cannot be disabled.

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